Privacy Policy

1. Introduction

LandscapeLook ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Payment Information: Processed securely through Stripe; we do not store credit card numbers
• Uploaded Images: Photographs you upload for landscape visualization
• Project Data: Project names, descriptions, and generated mockups

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Generate AI-powered landscape visualizations
• Send transactional emails (receipts, account updates)
• Send marketing communications (with your consent)
• Respond to customer support requests
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or abuse

4. How We Share Your Information

We may share your information with:

• Service Providers: Third parties that help us operate our Service (e.g., Stripe for payments, Replicate for AI processing, Vercel for hosting)
• Analytics Partners: To understand how our Service is used
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Image Data and AI Processing

When you upload images, they are processed by third-party AI services to generate landscape mockups. These images may be temporarily stored by our AI providers for processing purposes. We do not use your uploaded images to train AI models.

Generated mockups are stored in your account and can be deleted at any time by deleting the associated project.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us. Some data may be retained for legal or legitimate business purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security assessments
• Limited access to personal data by employees

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@landscapelook.com.

9. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings, but disabling them may affect Service functionality.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked sites.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@landscapelook.com
• Support: support@landscapelook.com